Translate Site: (?)  
Translate this site by using the dropdown. After choosing your language you may need to allow several extra seconds for each page to load. Thank you for your interest in SAIA! Site translation powered by Google Translate.


DeAnna Martin / Associate Director / ANSI Liaison


DeAnna has been in the customer service business for more than 12 years. She brings accounting, financial and managerial expertise to the SAIA.

DeAnna grew up in a small town in northwestern Missouri. In her recent job, she worked as a contractor for the Department of Homeland Security. While working there, she met her husband, Beau. Married in October 2010, the couple moved to Kansas City, Mo., where they now reside with their daughter Gracelyn. In her spare time, she enjoys camping, fishing, reading, watching her favorite sports teams and traveling with her husband.


Jackie Brown / Outreach Training Manager

Jackie Brown re-joins the SAIA team full time with 17+ years of customer service, 12+ years of accounting, and 8+ years of leadership and management experience. For the past 5 years, Jackie has been working behind the scenes managing the accounting department for SAIA. Before that, she worked in the training department processing tests as well as helping with membership and meetings. She is very excited to be back onboard full time and is looking forward to working with our membership. Jackie was born and raised in Kansas City, MO and now lives in Parkville, MO with her husband and two children. She enjoys working outside in her gardens with her children, DIY home renovation, getting crafty, working out, music, traveling, and any new adventure that sounds like a good time!


Brandi Fox / Membership Manager

Brandi brings almost 10 years of experience in the association and construction industry and over 15 years in sales and management. Previously, she worked for Associated Builders & Contractors, HOA as the Director of Membership.

After graduating high school, Brandi received her Associate in Science and transferred to Kansas University to finish her studies in Communications.

SAIA’s in-house fashionista, Brandi currently resides in Overland Park, KS with her Shitzu, Nuggett, and enjoys everything fashion related, traveling, camping, concerts, and great food.


Lindsey Franklin / Marketing Manager

Lindsey has 10+ years of experience as a marketing professional with expertise in brand management and communications.  She received her Bachelor’s Degree in Business Information Systems from DeVry University.  Lindsey thinks of herself as a “foodie” and enjoys trying new restaurants in Kansas City, saxophone lessons and watching horror movies.


Ken Bowman / Ombudsman

Ken has been a small business owner since April Fool’s day in 1977, when he started a marketing/advertising agency.  In 1985 Ken was approached by one of his clients to see if he would be interested in assuming the management of a construction trade association.  Ken met with the board of directors of the Sealant, Waterproofing and Restoration Institute and at that meeting, the board unanimously agreed to hire Ken’s company to become the association’s management company.  From that pivotal meeting over twenty five years ago, the Robstan Group was formed and it now specializes only in managing associations…and SWRInstitute is still one of Ken’s clients!  Currently, the Robstan Group manages nine national/international trade associations and has a staff of 27 people.


Ken’s educational background includes two undergraduate degrees in psychology and sociology plus he successfully completed his post graduate work in clinical psychology. Additionally, he completed several senior level marketing programs developed by area colleges and university’s geared towards marketing professionals.  He has been married to Sharon for almost 37 years and has two boys and three grandchildren.  Ken’s interests include his farm and trying to keep his old Jag running.


Danielle Melson / Administrator of Operations

Danielle was born and raised in Kansas City, MO. With a degree in business management, she previously worked for the Department of Homeland Security. Danielle joins us with 13 years of customer service experience, supervisor experience, and leadership skills. In her down time, she enjoys traveling, photography, fitness, music, and art.


Mary Cirese / Administrative Support

Mary is a born and raised Kansas City native. She graduated from the University of Missouri-Kansas City with a Bachelors of Business Administration emphasizing in management. Mary brings numerous years of experience in customer service, business management, and event coordinating. When Mary is not spending time with her two horses and dog, she enjoys attending music festivals, and volunteering for local events and non-profits.


Allison White / Meetings Manager

Allison has 20 years of experience in the meeting, convention, and trade show planning with associations, corporations, & non-profits. She started her career in Chicago working for an association management company, planning trade shows and conventions for 10 different clients. She also began managing an association of school district administrator. While still in Chicago, she went to work for McGettigan Partners planning corporate meetings for pharmaceutical companies and incentive clients. After moving to Kansas City, she began working for The Robstan Group, planning conventions and trade shows. She then became the Executive Director for that same association of school district administrators who also moved to The Robstan Group.

Allison graduated from Miami University in Oxford Ohio. She is married with two kids who keep her very busy. She also volunteers for the school PTA, the Junior League of Kansas City Missouri, an environmental group, and others. Her hobbies include running, gardening, and driving her children to all of their activities.

Live Chat